JD Power Dealer of Excellence 2023

JD Power Dealer of Excellence

JD Power Dealer of Excellence 2023 for Ed Voyles Acura

Ed Voyles Acura in Chamblee, GA is proud to be awarded the JD Power 2023 Dealer of Excellence. In part of this award, Ed Voyles Acura was awarded “GOLD” status, which is achieved by  dealerships that have earned the Dealer of Excellence for THREE years! Our team at Ed Voyles Acura is proud to be awarded this accolade, and will continue to stride to provide exceptional customer care, quality service and strong involvement in the community.

What is the JD Power Dealer of Excellence Program?

The J.D. Power Dealer of Excellence ProgramSM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations.

Not all dealerships can qualify. Those that do must pass a rigorous process:

First, J.D. Power limits the percentage of eligible dealerships by nameplate based on each brand’s performance in the most recent J.D. Power Sales Satisfaction Index (SSI) Study.SM Only about 20% of franchised dealerships are eligible for consideration under the J.D. Power Dealer of Excellence Program.

Second, interested dealerships must rank among their brand’s top performers in key customer satisfaction areas consistent with measurements found in J.D. Power’s Sales Satisfaction Index (SSI) StudySM.

Finally, once a dealer passes the initial screening, U.S. and Canada J.D. Power Dealer of Excellence applicants must complete, and pass, an in-dealership process verification, which focuses on eleven (11) J.D. Power Best Practices. Passing dealers must be able to demonstrate a minimum of nine (9) out of the eleven (11) criteria.

Dealers of Excellence who achieve certification for multiple years are identified as follows:

  • 2 Years: Silver Dealer of Excellence
  • 3 Years: Gold Dealer of Excellence
  • 4 Years: Platinum Dealer of Excellence
  • 5 Years or More: Diamond Dealer of Excellence

When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle.

Contact our Team at Ed Voyles Acura

Contact our wonderful today for a test drive, service appointment or simply for any questions that you may have. We’d love to help you and show you what the Ed Voyles Acura experience is all about.

Contact Us

We would love to hear from you! Please fill out this form and we will get in touch with you shortly.
    By providing a telephone number, you agree to receive informational messages (appointment reminders, account notifications, etc.) from Ed Voyles Acura. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at [email protected]. You can opt out at any time by replying STOP. Privacy Policy
  • This field is for validation purposes and should be left unchanged.

This site is protected by reCAPTCHA